The SmartLink Remote Diagnostics System is a newly developed powerful service system dedicated to remote vehicle diagnosis and service.
In this system, SmartLink B (Business), as a SmartLink Service Provider, can accept remote repair orders issued by SmartLink C users via SmartLink Service Platform. The SmartLink B applies to vehicles that comply with CAN/ DoIP/ CAN FD/ J2534 diagnostic protocol standard.
The SmartLink B system consists of the following two parts:
The SmartLink C system consists of the following two parts:
SRDs is comprised of SmartLink C, SmartLink B and Cloud Platform.
The SmartLink C can be connected to the vehicle, and the SmartLink B can be connected with any diagnostic device.
The remote diagnosis will be carried out on the SmartLink platform.
SmartLink Platform is used to pair the connection between SmartLink C and SmartLink B operated with the internet browser.
SmartLink C user can post the remote diagnosis request on this platform. SmartLink B user can see the requests from their clients and accept the request to do the remote diagnosis.
- The service provider can select ONE of the two Management Modes:
---- The service provider manages the Smartlink C account status of the customer.
---- The service provider can activate the Smartlink C under his own account and manage the Smartlink C (post remote diagnosis request, license renewal) for the customer.
- The customer doesn’t need to do anything on the platform, he just needs to contact the service provider and connect the Smartlink C hardware to the vehicle.
- The customer manages the Smartlink C account status himself.
- The customer can register his own user account on the SRDs platform and manage the Smartlink C (post remote diagnosis request, license renewal) himself.
- The service provider can “Pre-bind” the customer’s Smartlink C, after “Pre-bind”, the customer’s request can only be seen by this service provider. No worry about other provider taking the customer.
NOTE: Each Smartlink can be activated only in one account.
Note: The following accessory items are for reference only. For detailed items, please consult with a local agency or check the packing list supplied with the device.
Packing List |
Launch X431 SmartLink B |
Launch X431 SmartLink C |
Dongle | SmartLink B Dongle – For SmartLink Service Subscriber | SmartLink C Dongle – For SmartLink Service Provider |
OBD II Extension Cable | Connects the dongle to the vehicle’s DLC port | Connects the dongle to the VCI of the compatible diagnostic tool |
CAT-6 Crossover Cable | Connects the dongle to the network modem | Connects the dongle to the network modem |
Data Cable | Connects the dongle to the PC via the data cable when as a J2534 PassThru device. | |
Power Adaptor | Supplies power to the dongle through an AC outlet. |
Launch X431 SmartLink B |
Launch X431 SmartLink C |